Coronavirus Status Update

At present HSL is still open and processing orders for products as well as accepting repairs. We are taking every precaution to protect our staff members and are monitoring Government advice closely. At this time, our offices are closed to visitors and customers.


Established since 1994

Since its inception, Headset Services Limited (HSL) has served the needs of the Airline Industry by providing and servicing Pilot Headsets, Helmets, Radio and other communication devices. Over time we have expanded our operations and now our customers include Airlines, Air Traffic Control, Emergency Services such as Police, Coastguard and Air Ambulance. Other sectors include Industrial, Airport Ground Handling and Broadcast.

Headset Services Limited was established in 1994 to supply the aviation industry with headsets and flying helmets of all kinds, as well as ear defenders and ancillaries within all these fields. Our customers include airlines, ground support companies, the military, helicopter operators, ATC, Police and Ambulance Air Support units, Search and Rescue, and private pilots. In June 2007, HSL was acquired by the MEL Group and shortly after moved into its purpose built premises at Shoreham Airport. Since then, the company has relocated to the Business Park in Lancing.

The company boasts specialists in all types of communication headsets and pilot helmets with many years of experience in the business; we have repaired or rebuilt virtually every type of headset and helmet in use. The company distributes headsets and spare parts for David Clark, Peltor, Sennheiser, Holmco and Telex. HSL provides a valuable service to airlines; maintaining headsets and other equipment for customers including British Airways, Air Canada, Easyjet, Aer Lingus and Virgin Atlantic Airways. We also supply ground support companies such as DHL, Servisair, Swissport and Menzies. We back this up with a complete after sales support service, so that our customers can get the most out of the equipment they have purchased. Building on this success we have drawn on our experience and industry knowledge to further expand our range and can now offer headsets for all applications - Waterproof SAR, general communications, active noise reduction and bespoke headsets for high-levels of noise. We also modify, repair, refurbish, upgrade and build headsets, helmets, handsets, converters, extension leads, battery boxes and adaptors.

We have an ISO9001:2015 and EASA Part145 approved workshop where repairs, servicing and modifications are carried out on site. Our highly qualified workshop technicians can also custom build leads, converters and adaptors for bespoke requirements. We have many years of valuable experience and equipment is repaired to the original manufacturer's specifications, released with a Certificate of Conformity or an EASA Form One. We have the ability to repair all types of Aviation Headset such as David Clark (exception of DC ONE-X and X11), Sennheiser, Plantronics, Peltor, Telex and Handsets such as Holmco. We are also authorised to service, modify and repair the Alpha range of Pilot Helmets, which includes the Alpha Eagle and Alpha 400 (Multi-Fit).

For all warranty repairs of the Bose A20 and/or Bose ProFlight, you will need to contact the Bose Repair Centre in Belgium. See the Bose website for more information:

More Details

  Company Information

Headset Services Limited
Unit 8, The Quoin Estate
73 Marlborough Road
Lancing Business Park
Lancing, West Sussex
BN15 8AD
United Kingdom.

Opening Times
Monday - Friday 08:30 - 17:00

Telephone Details
T: +44 (0)1273 234181
F: +44 (0)1903 750123

Accounts Address
Mel Aviation Ltd
Laurence Walter House
Addison Road
CO10 2YW. UK
T: +44 (0)1787 373282


Unit 8, 73 Marlborough Road
Lancing Business Park
Lancing, West Sussex
BN15 8AD. UK

T: +44 (0)1273 234 181
F: +44 (0)1903 750 123
MEL Aviation Ltd acts
as the group's headquarters.

Laurence Walter House
Addison Road, Sudbury
Suffolk, CO10 2YW. UK
T: +44(0)1787 373282


© Copyright 2020. Headset Services Ltd | Company Registration No. 02962104 | VAT Registered: GB 620 9993 18