Established since 1994
Since its inception, Headset Services Limited (HSL) has served the needs of the Airline Industry by providing and servicing Pilot Headsets, Helmets, Radio and other communication devices. Over time we have expanded our operations and now our customers include Airlines, Air Traffic Control, Emergency Services such as Police, Coastguard and Air Ambulance. Other sectors include Industrial, Airport Ground Handling and Broadcast.
Headset Services Limited was established in 1994 to supply the aviation industry with headsets and flying helmets of all kinds, as well as ear defenders and ancillaries within all these fields. Our customers include airlines, ground support companies, the military, helicopter operators, ATC, Police and Ambulance Air Support units, Search and Rescue, and private pilots. In June 2007, HSL was acquired by the MEL Group and shortly after moved into its purpose built premises at Shoreham Airport. Since then, the company has relocated to the Business Park in Lancing.
The company boasts specialists in all types of communication headsets and pilot helmets with many years of experience in the business; we have repaired or rebuilt virtually every type of headset and helmet in use. The company distributes headsets and spare parts for Bose, David Clark, Peltor, Sennheiser, Clement Clarke, Holmco and Telex. HSL provides a valuable service to airlines; maintaining headsets and other equipment for customers including British Airways, Air Canada, FlyBe, Thomas Cook, Easyjet, Monarch, Aer Lingus and Virgin Atlantic Airways. We also supply ground support companies such as Servisair, Swissport and Menzies. We back this up with a complete after sales support service, so that our customers can get the most out of the equipment they have purchased. Building on this success we have drawn on our experience and industry knowledge to further expand our range and can now offer headsets for all applications - Waterproof SAR, general communications, active noise reduction and bespoke headsets for high-levels of noise. We also modify, repair, refurbish, upgrade and build headsets, helmets, handsets, converters, extension leads, battery boxes and adaptors.
We have an ISO9001:2008 and EASA Part145 approved workshop where repairs, servicing and modifications are carried out on site. Our highly qualified workshop technicians can also custom build leads, converters and adaptors for bespoke requirements. We have many years of valuable experience and equipment is repaired to the original manufacturer's specifications, released with a Certificate of Conformity or an EASA Form One. We have the ability to repair all types of Aviation Headset such as Bose, David Clark (exception of X11), Sennheiser, Plantronics, Peltor, Telex and Handsets such as Holmco. We are also authorised to service, modify and repair the Alpha range of Pilot Helmets, which includes the Alpha Eagle and Alpha 400 (Multi-Fit).
Headset Services Limited