Repair Direct Line: +44 (0)1273 234189
Sales Direct Line: +44 (0)1273 234181

Repair Form
Please complete and send with item


Before sending in your repair item, please download the Repair Form and complete all boxes. Please remember to clearly state what is wrong with the item and to include a daytime telephone number, so that one of our technical engineers can contact you.

Please include the completed Repair Form with the item when sending into our repair centre.

By downloading and completing this Repair Form you are agreeing to our Terms and Conditions.


Our Repair Service

Headset Services Limited have an ISO9001:2008 and EASA Part145 approved workshop where repairs, servicing and modifications are carried out on site. The workshop can also custom build leads, converters and adapters to suit customer's needs. Spare parts are stocked for all major brands. We have many years of valuable experience and equipment is repaired to the original manufacturer's specifications.

HSL has the ability to repair all types of aviation headset such as Bose, David Clark (exception of X11), Sennheiser, Plantronics, Peltor, Telex, Clement Clarke and handsets (Holmco, Becker, Boeing, Airbus, Telex, Telephonics and Electro Voice). HSL is also able to service, repair, modify and refurbish pilot helmets and Search and Rescue radio equipment.

Alpha Helmet Servicing

HSL is authorized to service, modify and repair Alpha Helmets. You can arrange your helmet by following the steps below.

Fill in Repair Form
Print Page (this includes the address label for Headset Services Repair Centre
Await collection or send helmet(s) in Receive quotation for all work required
Confirm we should proceed
We aim to complete repairs within 5 to 10 working days from receipt of item.
If you require a collection, please telephone 01273 234181. This service maybe chargeable.

Warranty Headset Repair Centre

HSL is authorized to carry out warranty repairs on equipment manufactured David Clark, Bose and HISL (Alpha Helmets) We offer a quick turnaround for repairs - usually within 1 - 2 weeks subject to parts availability. We have also recently introduced the option of an Express Service which reduces the turnaround time to 1 - 2 days (again subject to parts availability). Please ask for details and prices.

Non-Supported Headsets and Helmets

HSL is unable to service or repair the following:

David Clark X11 Headset
David Clark Pro X Series
Lightspeed ANR Headset
Gentex SPH-5 Pilot Helmet

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The MEL Group

MEL Aviation Ltd acts
as the group's headquarters.
T: +44(0)1787 373282
F: +44(0)1787 310812
A: Laurence Walter House,
Addison Road, Sudbury,
Suffolk, CO10 2YW.
United Kingdom.


T: +44 (0)1273 234 181
F: +44 (0)1903 750 123
A: Unit 8, The Quoin Estate
73 Marlborough Road
Lancing Business Park
Lancing, West Sussex
BN15 8AD
United Kingdom.