HSL offer a
comprehensive spares and repair
service for all types of headset,
helmet and handset. We are
ISO9001:2000 and EASA Part145
approved workshop where repairs,
servicing and modifications
are carried out on site.
How
long does the Sennheiser
warranty last for? Up
to 10 years.
Two
years from the date of purchase
(un
registered headset) Five
years from the date of purchase
(after
registration) 7
to 10 years for specific units
(after
registration).
Can
I buy Sennheiser spare
parts? We hold
a large number of Sennheiser
spare parts in stock, and
anything
we don’t
have we will be happy to
order for you.
What
is covered in the warranty? The
warranty
covers parts failure and
failures due to workmanship – it
does not cover accidental
damage or abuse or wear
and tear.
How
quickly can I get my Sennheiser
Headset fixed? Our
standard turnaround time
for Sennheiser headsets
is 5-10 working days (subject
to availability of parts).
For an extra charge we
also offer an express service
of 1-2 working days (again,
subject to availability
of parts).
How
do I send my Sennheiser
Headset into your repair
centre? Send
your headset to our Shoreham
address, remembering to
include a covering letter
with your full address
details, contact number
and a brief explanation
of the fault, alternatively
download and fill out the
Items For
Repair form.
Ask
a question
Sending
Problems If you experience
problems when submitting
this form, please contact
our Web Team from Monday
to Friday between 9am - 5pm
- T: +44 (0) 1273 234185.
Two
years from the date of purchase
(un
registered headset)
