How
do I know if my DC Headset
is still under warranty? All
David Clark headsets have a date
code engraved on the boom side
ear shell under the earpad – the
format is a 4 figure number equating
to the month and year eg 1108
is November 2008.
How
long does the DC warranty
last for? David
Clark headsets have a 5
year warranty.
Can
I buy DC spare parts? We
hold a large number of
David Clark spare parts
in stock, and anything
we don’t have we
will be happy to order
for you.
What
is covered in the warranty? The
5 year warranty covers
parts failure and failures
due to workmanship – it
does not cover accidental
damage or abuse or wear
and tear.
How
quickly can I get my DC
Headset fixed? Our
standard turnaround time
for David Clark headsets
is 5-10 working days (subject
to availability of parts).
For an extra charge we
also offer an express service
of 1-2 working days (again,
subject to availability
of parts).
How
do I send my DC Headset
into your repair centre? Send
your headset to our Shoreham
address, remembering to
include a covering letter
with your full address
details, contact number
and a brief explanation
of the fault, alternatively
download and fill out the
Items For
Repair form.
Ask
a question
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Problems If you experience
problems when submitting
this form, please contact
our Web Team from Monday
to Friday between 9am - 5pm
- T: +44 (0) 1273 234185.
