About Headset Services Limited

Company Profile

Since its inception, Headset Services Limited (HSL) has served the needs of the Airline Industry by providing and servicing Pilot Headsets, Helmets, Radio and other communication devices. Over time we have expanded our operations and now our customers include Airlines, Air Traffic Control, Emergency Services such as Police, Coastguard, Air Ambulance. Other sectors include Industrial, Motor Sport and Broadcast.

Headset Services Limited was established in 1994 to supply the aviation industry with headsets and flying helmets of all kinds, as well as ear defenders and ancillaries within all these fields. Our customers include airlines, ground support companies, the military, helicopter operators, ATC, Police and Ambulance Air Support units, Search and Rescue, and private pilots. In June 2007, HSL was acquired by the MEL Group and shortly after moved into its purpose built premises at Shoreham Airport.

The company boasts specialists in all types of communication headsets and pilot helmets with many years of experience in the business; we have repaired or rebuilt virtually every type of headset and helmet in use. The company distributes headsets and spares for Bose, David Clark, Peltor, Sennheiser, Plantronics, Racal, Clement Clarke, Telex and many others at competitive prices. HSL provides valuable a service to airlines, providing and maintaining headsets and other equipment for customers including British Airways, Air Canada, FlyBe, Thomas Cook, Easyjet, Airtours, CityFlyer, Monarch, EuroDirect and Virgin Atlantic Airways. We also supply ground support companies such as Aviance, Servisair, British Midland, Gatwick Handling, to name just a few. We back this up with a complete after sales support service, so that customer can get the most out of the equipment they have purchased. Building on this success we have drawn on our experience and industry knowledge to further expand our range and can now offer headsets for all applications - Waterproof SAR, general communications, police, covert and security, shooting and Motorsport - in fact we can supply a range of suitable headsets for any requirement. We also modify, repair, refurbish, upgrade and build headsets, converter / extension leads with our unique rapid repair service.

Certification

Headset Services Limited is ISO9001-2000 approved and also has UK145 approval (Civil Aviation Authority). We are also a registered military supplier - our vendor code is KA815. Headset Services Limited is now established as the UK's leading supplier of headsets and we are now looking to grow the company steadily in all areas. HSL are proud to have been appointed the European Warranty Repair Centre for Sennheiser, David Clark Inc and Bose.

Since becoming part of the MEL Aviation Group, we have continued to diversify into other areas of business. We are a distributor for the Polycon Communication System, a waterproof intercom radio that offers reliable communications between the winchman and the rest of the helicopter Search and Rescue (SAR) crew. This system, combined with our waterproof helmet looms and headsets provides a completely waterproof communications solution in the harshest of environments. Now we are part of a large international group the scale and diversity of projects we can tackle may have grown, but we have not forgotten that our business was founded on the idea that customers want quality service, expert personal advice and excellent back up and support, and we strive to deliver this to everyone from a new pilot who is looking to purchase their first headset right up to large scale military applications. Our business continues to grow and our good reputation is spreading worldwide as people learn and appreciate that Headset Services Limited is the company to call.